Our response to covid-19:

Shop rules and safety guidelines for reopening:

-APPOINTMENTS ONLY.  CLOSED MONDAY. NO WALK INS.

 

-MASKS ARE REQUIRED FOR ENTRY*  DO NOT TAKE YOUR MASK OFF WHILE INSIDE OUR PREMISES. MASKS NEED TO  COVER BOTH NOSE + MOUTH. 

​-ONLY KEYS, PHONE, + FORM OF PAYMENT ALLOWED. 

PLEASE DISINFECT YOUR PHONES PRIOR TO ENTRY OR IMMEDIATELY UPON ENTRY. 

 

-ABSOLUTELY NO DRINK INCLUDING COFFEE AND WATER, NO FOOD, NO PURSES, NO JEWELRY.

-NO EXTRA GUESTS INCLUDING KIDS. 

 

-WHEN YOU ARRIVE TO YOUR APPOINTMENT PLEASE HEAD TO THE FRONT DOORS AND WAIT OUTSIDE WITHOUT BLOCKING THE ENTRANCE. THE DOORS ARE LOCKED.  WE WILL OPEN THEM AND LET YOU IN WHEN WE ARE READY. PLEASE MAINTAIN SOCIAL DISTANCING AT ALL TIMES. 

**BECAUSE WE ARE ALREADY AT LIMITED CAPACITY, WE REQUEST THAT EVERYONE WHO MAKES AN APPOINTMENT TO PLEASE LET US KNOW 24 HOURS IN ADVANCE IF YOU NEED TO CANCEL OR RESCHEDULE OTHERWISE YOU WILL BE CHARGED FOR 100% OF THE COSTS OF SERVICES AND WILL NOT BE ABLE TO REBOOK WITH US UNTIL IT IS PAID. WE POLITELY ASK YOU TO CALL FIRST IF YOU ARE RUNNING LATE**. 

 

​-TO  BE SEEN, YOU WILL BE ASKED SCREENING QUESTIONS WHEN YOU ARRIVE. ( REQUIRED WAIVER) WE WILL CHECK YOUR TEMPERATURE WITH A NO TOUCH THERMOMETER. YOU WILL WASH YOUR HANDS FOR AT LEAST 20 SECONDS WITH SOAP AND WATER AND PICK OUT A COLOR. 

 

​-DUE TO INFLATION, AN INCREASE IN THE COST OF SUPPLIES, AND TO OFFSET THE COSTS OF FORCED CLOSURES, THERE IS AN INCREASE IN THE COST OF SERVICES. WE HOPE THAT YOU UNDERSTAND THAT THIS IS NECESSARY FOR US TO CONTINUE TO REMAIN OPEN. 

 

​​-WE CANNOT SEAT YOU WITH YOUR FRIEND/ FAMILY MEMBER EVEN IF YOU BOTH HAVE APPOINTMENTS AT THE SAME TIME BECAUSE EVERYONE, YOUR NAIL TECH INCLUDED NEEDS TO BE ABLE TO MAINTAIN SOCIAL DISTANCING WHENEVER POSSIBLE.

-WE WILL NOT HAVE DRYING STATIONS AVAILABLE AS IT IS COMMUNAL AND INHIBITS SOCIAL DISTANCING. IF YOU CHOOSE TO DO REGULAR POLISH YOU WILL BE ASKED TO DRY ON THE WAY HOME. YOU MAY WANT TO CONSIDER GEL POLISH WHICH DRIES RIGHT AWAY. PLEASE NOTE THAT THE CHEMICALS FOUND IN CLEANING PRODUCTS MAY BREAK DOWN POLISH FASTER THAN NORMAL. 

 

-IF YOU ARE SICK OR ARE PRESENTING ANY SYMPTOMS OF ILLNESS OR ALLERGY, DO NOT COME INTO THE SALON. THIS INCLUDES AND EXTENDS TO, IF YOU HAVE BEEN LIVING WITH OR BEEN AROUND SOMEONE PRESUMED, SUSPECTED, OR CONFIRMED TO BE SICK. IF YOU WERE ON VACATION/ ARE/ WERE COMING FROM OUT OF STATE/ OUT OF COUNTRY/ COMING FROM A HOT SPOT AND HAVE NOT YET QUARANTINED FOR 14 DAYS, BUT HAVE BEEN ASKED TO, DO NOT COME IN UNTIL YOU HAVE QUARANTINED FOR 14 DAYS. 

 

NO PHONE CONVOS PLEASE, LETS KEEP THE ATMOSPHERE RELAXING FOR ALL GUESTS EVEN IN THIS NEW NORMAL. 

​-WE ARE THE FIRST AND ONLY NAIL SALON IN METROWEST THAT HAS BEEN PROFESSIONALLY TREATED WITH AN EPA APPROVED 2 STEP ANTIMICROBIAL SURFACE COATING AND PROTECTANT THAT KILLS UP TO 99.9 % OF GERMS, BACTERIA, VIRUSES, FUNGI, MOLD, AND OTHER HARMFUL MICROBES THAT COME INTO CONTACT WITH IT. IT IS ODORLESS, NON TOXIC, DOES NOT DISSIPATE AND IS SAFE. THIS TREATMENT CONTINUOUSLY AND PERPETUALLY SELF SANITIZES ON CONTACT. WE TREATED EVERYTHING INCLUDING HIGH TOUCH AREAS SUCH AS DOORS, SWITCHES, TABLES, CHAIRS, FLOORS, WALLS, NAIL POLISHES, EVEN INSIDE OUR AIR DUCTS AND HVAC SYSTEM. THIS IS JUST AN ADDED LAYER OF PROTECTION IN ADDITION TO THE EXTENSIVE CLEANING AND PROTOCOLS WE ALREADY HAVE IN PLACE. CHECK OUT THE PICTURES AND VIDEO BY CLICKING ON THE LINK BELOW.

 

-WE HAVE SNEEZE GUARDS UP AND PARTITIONS BETWEEN STATIONS. WE WEAR MASKS AND SHIELDS. WE CLEAN WITH EPA APPROVED PRODUCTS.

-TO MAKE AN APPOINTMENT FROM NOW ON, INSTEAD OF CALLING THE SALON PLEASE *TEXT US* AT 508-625-0381 TUESDAY - SUNDAY (DON'T TEXT US ON MONDAYS ITS OUR TIME OFF WITH OUR FAMILIES)

 

PLEASE INCLUDE:

FIRST AND LAST NAME* REQUIRED

-PHONE NUMBER* ALSO REQUIRED

-DATE AND TIME REQUEST

-SPECIFIC SERVICE REQUESTS;  GEL POLISH OR REGULAR POLISH?, DIP OR REGULAR MANI? SPA PEDI OR REGULAR?  WITH GEL TAKE OFF OR DIP TAKE OFF? EXTENSIONS OR NO EXTENSIONS? THIS ALL NEEDS TO BE SPECIFIED AT THE TIME OF BOOKING. IF YOU DON'T SPECIFY YOU WILL ASSUME YOU WANT A BASIC PEDI WITH REGULAR  POLISH AND A BASIC MANI WITH REGULAR POLISH. 

- ARE YOU LOOKING FOR A SPECIFIC TECH OR ANYONE AVAILABLE? IF NOT SPECIFIED, IT WILL BE BASED ON WHOMEVER IS AVAILABLE.

 

​-APPOINTMENTS ARE BOOKED IN THE ORDER THEY ARE RECEIVED. PLEASE TRY TO BOOK IN ADVANCE WHENEVER POSSIBLE BECAUSE YOU MAY EXPERIENCE UNEXPECTED WAIT TIMES WHEN WE ARE PHYSICALLY WORKING ON CLIENT SERVICES. WE RESPOND TO APPOINTMENT REQUESTS IN BETWEEN CLIENTS. TO CANCEL OR RESCHEDULE YOU MAY ALSO TEXT US. UNTIL YOU GET WRITTEN CONFIRMATION IT IS NOT YET GUARANTEED. PLEASE BE PATIENT WITH US. THIS IS THE NEW NORMAL AND THERE A LEARNING CURVE.

CORRECT WAY TO BOOK:

"This is Joe Smith. I would like to see if you have a appointment available for  Tuesday July 7th at 9 AM for myself. I would like a Gel polish Manicure and a basic pedicure with regular polish. My phone number is 333-333-3333"

 

​INCORRECT WAY TO BOOK:

"You got any appointments this week" 

 

​PLEASE FOLLOW AND LIKE OUR PAGE ON FACEBOOK @ZENNAILSPALLC. 

 

​THANK YOU FOR YOUR COOPERATION. THIS IS THE NEW NORMAL AND IN ORDER TO OPERATE, WE MUST DO SO SAFELY. 

 

-ZEN

*Following infection control recommendations provided by the U.S. Centers for Disease Control and Prevention, the Occupational Safety and health Administration (OSHA), and the MA Board of Cosmetology, MA reopening advisory board, Department of Health (DPH)+ Covid command center*

ZEN NAIL SPA LLC

508-435-5868

1 Lumber St, Suite 106
Hopkinton, Middlesex County 01748
USA

©2016 BY ZEN NAIL SPA LLC. PROUDLY CREATED WITH WIX.COM