Treat Yourself to a Great Experience

ZEN NAIL SPA LLC, HERE TO SERVE YOU

Please read our mandatory safety guidelines/rules for reopening

 WE HAVE PUT A GREAT DEAL OF THOUGHT INTO HOW WE CAN OPERATE RESPONSIBLY + SAFELY.  IF AFTER READING OUR PROTOCOLS, YOU FEEL AS THOUGH WE ARE NOT THE RIGHT FIT FOR YOU, WE UNDERSTAND. IF HOWEVER, YOU WANT TO GO AHEAD AND ACCESS OUR SERVICES, YOU ARE EXPECTED AND REQUIRED TO ADHERE TO ALL SALON PROTOCOLS LISTED BELOW.

 

BY APPOINTMENT ONLY. THE DOORS ARE LOCKED AND WE DO NOT ALLOW WALK INS. YOU CANNOT SHOW UP WITHOUT AN APPOINTMENT. 

 

TO MAKE AN APPT,  ITS BY TEXT ONLY. TEXT US TUES- SUNDAY. CLOSED MONDAYS. PLEASE MAKE SURE YOU'RE TEXTING THE CORRECT NUMBER AND CORRECT SALON (HOPKINTON).  PLEASE AWARE OF THE TIMES THAT YOU TEXT US, EVERYTHING GETS SENT TO OUR PERSONAL PHONES. WE TRY TO RESPOND TO APPT REQUESTS BETWEEN CLIENT SERVICES SO THERE MAY BE A WAIT BETWEEN WHEN YOU REACH OUT TO US +WHEN WE CAN RESPOND. WE STRONGLY RECOMMEND BOOKING IN ADVANCE, WHENEVER POSSIBLE. THERE HAVE ALSO BEEN INSTANCES WHEN MESSAGES WERE MISSE+ DID NOT COME THROUGH. THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING AS WE NAVIGATE THIS CHALLENGING TIME FOR ALL. UNLESS YOU GET WRITTEN CONFIRMATION, YOUR APPT IS NOT YET SCHEDULED AND YOU CANNOT SHOW UP WITHOUT AN APPOINTMENT.

UPON ARRIVAL, OUR DOORS ARE LOCKED. WE WILL CONFIRM THAT YOU HAVE AN APPOINTMENT AND WILL LET YOU IN WHEN WE ARE READY. PLEASE MAINTAIN SOCIAL DISTANCING AT ALL TIMES. IF YOU DO NOT HAVE AN APPOINTMENT YOU CANNOT JUST SHOW UP. IF YOU NEED TO MAKE AN APPOINTMENT OR BUY SOMETHING YOU WILL NEED TO TEXT US.

YOU WILL BE ASKED SCREENING QUESTIONS + ASKED TO READ THE PROTOCOLS BEFORE EACH APPT REQUEST, EVEN IF YOU "KNOW" THEM/ HAVE BEEN ASKED TO BEFORE. WE ASK SCREENING QUESTIONS  TO KEEP YOU AND THOSE AROUND YOU SAFE. IF YOU DO NOT WANT TO ANSWER OUR QUESTIONS EACH TIME, WE INVITE YOU TO FIND AN ALTERNATIVE SALON ASWE VALUE THE SAFETY OF ALL ABOVE CONVENIENCE. 

-NO PURSES, NO BAGS, NO BACKPACKS, NO CROSSBODIES, NO WALLETS ON CHAINS, EVEN SMALL BAGS ARE NOT ALLOWED, IF YOU ARRIVE WITH THEM, YOU WILL NEED TO PUT THEM IN YOUR CARS/ RETURN WITHOUT THEM. THEY ARE NOT ALLOWED INSIDE. AGAIN TO BE CLEAR, NO BAGS OF ANY KIND WILL BE ALLOWED INSIDE. PLAN ACCORDINGLY.

ON THE SAME NOTE, ONLY PHONE, KEYS, +PAYMENT METHOD CAN BE TAKEN INSIDE. SMALL DISPOSABLE ZIPLOC WILL BE FINE FOR THOSE ITEMS. IF YOU WANT TO BRING YOUR OWN POLISH PLEASE PUT IT IN A SMALL ZIPOCK BAG. IF YOU ARE WEARING THE WRONG SHOES, PLEASE CHANGE INTO THE RIGHT ONES FOR YOUR PEDI AND LEAVE THE WRONG ONES IN THE CAR. DURING THIS TIME WE ARE ALLOWING ONLY PHONE KEYS AND PAYMENT METHOD. LIMIT THE AMOUNT OF THINGS BROUGHT INTO THE SALON .WE KNOW THIS IS REDUNDANT BUT IT IS VERY IMPORTANT. 

-NO DRINKS/ NO FOOD

NO WATER BOTTLES/ THERMOS/ MUGS/ ECT. PLEASE HYDRATE WELL BEFORE COMING INTO THE SALON.

​-NO EXTRA GUESTS, ONLY THOSE BEING SERVICED. 

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IF YOU FEEL SICK, HAVE FELT SICK IN THE LAST 14 DAYS  LEADING UP TO YOUR APPOINTMENT, YOU WILL NEED TO RESCHEDULE. EVEN IF YOU THINK IT MAY BE A "COLD OR ALLERGIES". THIS INCLUDES IF YOU HAVE BEEN LIVING WITH/ BEEN AROUND SOMEONE PRESUMED, SUSPECTED, OR CONFIRMED TO BE SICK. 

 

IF YOU ARE DISPLAYING ANY OF THE  SYMPTOMS BELOW, EVEN IN THE LAST 14 DAYS, YOU MAY NOT COME IN. 

-LOSS OF TASTE OR SMELL

-RUNNY NOSE/SNEEZING-

- COUGH-

-FEVER/ CHILLS-

-SORE THROAT-

IF YOU HAVE LEFT THE STATE OF MA WITHIN THE LAST 14 DAYS WE WILL NEED TO KNOW WHICH STATE(S) YOU VISITED AND YOUR RETURN DATE. IF YOU ARE VISITING MA WITHIN THE LAST 14 DAYS WE WILL NEED TO KNOW WHAT STATE YOU CAME FROM AND DATE . YOU MUST QUARANTINE FOR THE FULL 14 DAYS IF ASKED OR RECOMMENDED TO, BEFORE YOU CAN COME GET YOUR NAILS DONE.  

EVERY GUEST IS REQUIRED TO SIGN A MANDATORY WAIVER/ UPON ARRIVAL. WE WILL TAKE YOUR TEMPERATURE (NO TOUCH THERMOMETER)  YOU WILL THEN WASH YOUR HANDS FOR 20 SECONDS WITH SOAP+ WATER/ OR USE SANITIZER FOR 20 SECONDS+ PICK OUT YOUR COLOR .( ANYONE WITH A TEMPERATURE READING OF 99.0+ 2X WILL NOT BE SERVICED) 

 

​ WE CANNOT SEAT YOU DIRECTLY NEXT TO YOUR FRIEND/ FAMILY MEMBER EVEN IF YOU BOTH HAVE APPOINTMENTS AT THE SAME TIME. EVERYONE, YOUR NAIL TECH INCLUDED NEEDS TO BE ABLE TO MAINTAIN SOCIAL DISTANCING WHENEVER POSSIBLE.

DRYING STATIONS UNAVAILABLE AS THEY ARE COMMUNAL + INHIBIT SOCIAL DISTANCING. IF YOU CHOOSE TO DO REGULAR POLISH YOU WILL BE ASKED TO DRY ON THE WAY HOME. YOU MAY WANT TO CONSIDER GEL POLISH WHICH DRIES RIGHT AWAY. PLEASE NOTE THAT THE CHEMICALS FOUND IN CLEANING PRODUCTS MAY BREAK DOWN POLISH FASTER THAN NORMAL. 

WE WELCOME CASH. (WE GET CHARGED A % AND  FEE FOR EVERY CREDIT/ DEBIT TRANSACTION). GRATUITY IS CASH ONLY. WE ACCEPT APPLE PAY, WE ALSO ACCEPT CONTACTLESS PAYMENT METHODS :)

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PLEASE ALSO BE AWARE THAT OUR HOURS HAVE CHANGED. THE CONTRACTORS ARE NOT WORKING AS MANY HOURS AS BEFORE/ WE ARE CLOSING EARLIER. PLEASE REACH OUT TO US SHOULD YOU HAVE ANY QUESTIONS. 

CORRECT WAY TO BOOK:

"This is Joe Smith. I would like to see if you have a appointment available for Tuesday July 7th at 9 AM for myself. I would like a Gel polish Manicure and a basic pedicure with regular polish. My phone number is 333-333-3333"

 

​INCORRECT WAY TO BOOK:

"You got any appointments this week" 

****THE BELOW DOES NOT APPLY TO THOSE WHO ARE SICK/ EXPERIENCING SYMPTOMS THAT NEED TO CANCEL. YOU MAY CANCEL AT ANY TIME.***

**WE ARE AT LIMITED CAPACITY. IF YOU NEED TO CANCEL OR RESCHEDULE YOUR APPOINTMENT, YOU WILL NEED TO LET US KNOW 24 HOURS IN ADVANCE OR YOU WILL BE CHARGED FOR 100% OF THE COSTS OF SERVICES. IN ADDITION, YOU WILL NOT BE ABLE TO REBOOK WITH US UNTIL IT IS PAID. THIS INCLUDES NO SHOWS.  IF YOU ARE LATE, WE MAY NEED TO RESCHEDULE YOUR APPOINTMENT.  

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DUE TO COVID 19 AND SAFETY CONCERNS, WE ARE CURRENTLY NOT BOOKING APPOINTMENTS FOR CHILDREN UNDER 10 YEARS OF AGE.  IF YOU ARE LOOKING TO SCHEDULE AN APPOINTMENT FOR AN ADULT AND A CHILD OVER THE AGE OF TEN, THE ADULT AND CHILDS SERVICES SHOULD BE AROUND THE SAME AMOUNT OF TIME.  IF AN ADULT SERVICE TAKES AN HOUR AND THE CHILDS SERVICES TAKES 15 MIN, THE CHILD WOULD HAVE TO WAIT FOR 45 MIN AND THERE ARE NO DRYERS OR WAITING AREAS IN THE SALON PER COVID SAFETY PROTOCOLS. 

OUR SALON DOES NOT TOLERATE HARASSMENT, VERBAL/ PHYSICAL ABUSE, THREATS OR PUBLIC DISTURBANCES OF ANY KIND. IF ANY OF THE ABOVE OCCURS YOU WILL BE ASKED TO LEAVE IMMEDIATELY AND CRIMINAL CHARGES MAY BE FILED, IF NECESSARY. WE ARE ALL HUMAN BEINGS. WE WILL TREAT YOU WITH RESPECT AND EXPECT THE SAME FROM YOU. PLEASE NOTE THAT IF YOU HAVE REPEATEDLY IGNORED SALON PROTOCOLS, WE WILL NOT ALLOW YOU TO BOOK FUTURE APPOINTMENTS.

THANK YOU

-ZEN​

 

*Following infection control recommendations provided by the U.S. Centers for Disease Control and Prevention, the Occupational Safety and health Administration (OSHA), and the MA Board of Cosmetology, MA reopening advisory board, Department of Health (DPH)+ Covid command center

WHO WE ARE

A Full-Service Nail Salon, Here for You

Zen /zen/ n.

Zen means mind and body harmony. Zen philosophy focuses on achieving enlightenment. A state of perpetual calmness, serenity, and purity.

Here at Zen you are not just a number, you are a valued client. We are so lucky to have been given a chance to earn your business in a town so rich in community and history so we know we have to work extra hard.


Forget everything you thought you knew about nail salons. Leave your preconceptions at the door. In fact leave everything at the door. Take a little time for yourself. Treat yourself. You deserve it. Let us take care of you. We hope to see you soon.

EXCEPTIONAL SERVICES AT YOUR LOCAL NAIL SALON

GEL MANICURES

NATURAL IS BETTER

SPA TREATMENTS

ZEN NAIL SPA LLC

BY APPOINTMENT ONLY

Text us at 508-625-0381

TUESDAY- SUNDAY

©2016 BY ZEN NAIL SPA LLC. PROUDLY CREATED WITH WIX.COM