Treat Yourself to a Great Experience
ZEN NAIL SPA LLC, HERE TO SERVE YOU
Please read our mandatory safety guidelines/rules for reopening
CLIENTS WHO WANT TO RECEIVE SERVICES WITH US ARE REQUIRED TO CAREFULLY READ OUR MANDATORY PROTOCOLS BELOW + TO AGREE TO ABIDE BY THEM IN ORDER TO MAKE APPOINTMENTS. IF ANYONE IS FOUND TO BE IN VIOLATION OF ONE OR MORE OF THESE PROTOCOLS, THEY WILL BE ASKED TO EXIT THE BUILDING + WILL NOT BE ALLOWED TO MAKE FUTURE APPOINTMENTS. LETS WORK TOGETHER TO KEEP ZEN A SAFE AND RELAXING SPACE FOR ALL.
*MASKS ARE REQUIRED TO BE ON FOR ENTRY* DO NOT TAKE YOUR MASK OFF WHILE INSIDE OUR PREMISES OR YOU WILL BE ASKED TO LEAVE. MASKS NEED TO COVER BOTH NOSE + MOUTH.
-NO EXTRA GUESTS
-NO WAITING AREA
NO EXCEPTIONS SO PLAN ACCORDINGLY.
IF YOU ARE SICK/PRESENTING SYMPTOMS OF ILLNESS, DO NOT COME INTO THE SALON. THIS INCLUDES AND EXTENDS TO, IF YOU HAVE BEEN LIVING WITH/ BEEN AROUND SOMEONE PRESUMED, SUSPECTED, OR CONFIRMED TO BE SICK.
IF YOU HAVE LEFT THE STATE OF MA WITHIN THE LAST 14 DAYS DO NOT COME IN. IF YOU ARE A VISITOR FROM ANOTHER STATE VISITING MA WITHIN THE LAST 14 DAYS DO NOT COME IN. YOU MUST QUARANTINE FIRST, IF ASKED OR RECOMMENDED TO, BEFORE YOU CAN COME GET YOUR NAILS DONE. THIS IS OUR PROTOCOL.
**WE ARE AT LIMITED CAPACITY. THIS MEANS THAT IF YOU NEED TO CANCEL OR RESCHEDULE YOUR APPOINTMENT, YOU WILL NEED TO LET US KNOW 24 HOURS IN ADVANCE OR YOU WILL BE CHARGED FOR 100% OF THE COSTS OF SERVICES. IN ADDITION, YOU WILL NOT BE ABLE TO REBOOK WITH US UNTIL IT IS PAID. THIS INCLUDES NO SHOWS. IF YOU ARE MORE THAN 7 MINUTES LATE, WE MAY NEED TO RESCHEDULE YOUR APPOINTMENT. CLIENTS WHO ARE REPEATEDLY LATE ( 2X IN ONE MONTH) WILL NOT BE ABLE TO MAKE ANY FUTURE APPOINTMENTS. WHILE WE KNOW THAT YOU LEAD BUSY LIVES, PLEASE ALSO CONSIDER THAT THIS IS OUR LIVELIHOOD.
ONLY KEYS, FORM OF PAYMENT, SHOULD BE BROUGHT INSIDE. IF YOU CHOOSE TO BRING YOUR PHONE IN, PLEASE DISINFECT YOUR PHONES BEFORE ENTRY/ IMMEDIATELY UPON ENTRY.
WHEN YOU ARRIVE TO YOUR APPOINTMENT PLEASE HEAD TO THE FRONT DOORS AND WAIT OUTSIDE WITHOUT BLOCKING THE ENTRANCE. THE DOORS ARE LOCKED. WE WILL OPEN THEM AND LET YOU IN WHEN WE ARE READY. PLEASE MAINTAIN SOCIAL DISTANCING AT ALL TIMES.
YOU WILL BE ASKED SCREENING QUESTIONS WHEN YOU ARRIVE.
(MANDATORY WAIVER) + WE WILL CHECK YOUR TEMPERATURE WITH A NO TOUCH THERMOMETER. YOU WILL THEN WASH YOUR HANDS FOR AT LEAST 20 SECONDS WITH SOAP AND WATER/ OR USE SANITIZER FOR 20 SECONDS+ PICK OUT A COLOR .(ANYONE WITH A TEMPERATURE READING OF 99.0+ WILL NOT BE SERVICED)
WE CANNOT SEAT YOU DIRECTLY NEXT TO YOUR FRIEND/ FAMILY MEMBER EVEN IF YOU BOTH HAVE APPOINTMENTS AT THE SAME TIME BECAUSE EVERYONE, YOUR NAIL TECH INCLUDED NEEDS TO BE ABLE TO MAINTAIN SOCIAL DISTANCING WHENEVER POSSIBLE.
DRYING STATIONS ARE NOT AVAILABLE AS IT IS COMMUNAL AND INHIBITS SOCIAL DISTANCING. IF YOU CHOOSE TO DO REGULAR POLISH YOU WILL BE ASKED TO DRY ON THE WAY HOME. YOU MAY WANT TO CONSIDER GEL POLISH WHICH DRIES RIGHT AWAY. PLEASE NOTE THAT THE CHEMICALS FOUND IN CLEANING PRODUCTS MAY BREAK DOWN POLISH FASTER THAN NORMAL.
WE ACCEPT APPLE PAY, WE ALSO ACCEPT CONTACTLESS PAYMENT METHODS AND ALL MAJOR CREDIT CARDS. WE ALSO ACCEPT AND WELCOME CASH. ( WE GET CHARGED A % AND FEE FOR EVERY CREDIT/ DEBIT TRANSACTION). GRATUITY IS CASH ONLY.
WE ARE THE FIRST AND ONLY NAIL SALON IN METROWEST THAT HAS BEEN PROFESSIONALLY TREATED WITH AN EPA APPROVED 2 STEP ANTIMICROBIAL SURFACE COATING AND PROTECTANT THAT KILLS UP TO 99.9 % OF GERMS, BACTERIA, VIRUSES, FUNGI, MOLD, AND OTHER HARMFUL MICROBES THAT COME INTO CONTACT WITH IT. IT IS ODORLESS, NON TOXIC, DOES NOT DISSIPATE AND IS SAFE. THIS TREATMENT CONTINUOUSLY AND PERPETUALLY SELF SANITIZES ON CONTACT. WE TREATED EVERYTHING INCLUDING HIGH TOUCH AREAS SUCH AS DOORS, SWITCHES, TABLES, CHAIRS, FLOORS, WALLS, NAIL POLISHES, EVEN INSIDE OUR AIR DUCTS AND HVAC SYSTEM. THIS IS JUST AN ADDED LAYER OF PROTECTION IN ADDITION TO THE EXTENSIVE CLEANING AND PROTOCOLS WE ALREADY HAVE IN PLACE. CHECK OUT THE PICTURES AND VIDEO BY CLICKING ON THE LINK BELOW.
WE HAVE SNEEZE GUARDS UP AND PARTITIONS BETWEEN STATIONS. WE WEAR MASKS. WE CLEAN WITH EPA APPROVED PRODUCTS. EVERYONE IN THE SALON INCLUDING ALL TECHS HAVE DAILY TEMPERATURE CHECKS.
DUE TO INFLATION, AN INCREASE IN THE COST OF SUPPLIES, AND TO OFFSET THE COSTS OF FORCED CLOSURES, THERE IS AN INCREASE IN THE COST OF SERVICES.
TO MAKE AN APPOINTMENT YOU CAN TEXT US AT 508-625-0381 TUESDAY - SUNDAY. **WE ARE OFF ON MONDAYS **. WE ARE TEXTING FOR APPOINTMENTS NOW INSTEAD OF CALLING BECAUSE WE NEED TO BE ABLE TO SEND YOU INFORMATION THAT YOU NEED TO READ AND AGREE TO BEFORE WE CAN CONFIRM YOUR APPOINTMENT.
FIRST AND LAST NAME +PHONE NUMBER* YOUR APPT WILL NOT BE BOOKED WITHOUT YOUR FULL NAME AND NUMBER.
-DATE AND TIME REQUEST
-SPECIFIC SERVICE REQUESTS;
GEL POLISH OR REGULAR POLISH?,
DIP OR REGULAR MANI?
SPA PEDI OR REGULAR?
WITH GEL TAKE OFF OR DIP TAKE OFF? EXTENSIONS OR NO EXTENSIONS?
IF YOU DON'T SPECIFY, WE WILL ASSUME YOU WANT A BASIC PEDI WITH REGULAR POLISH AND A BASIC MANI WITH REGULAR POLISH.
- ARE YOU LOOKING FOR A SPECIFIC TECH OR ANYONE AVAILABLE? IF NOT SPECIFIED, IT WILL BE BASED ON WHOMEVER IS AVAILABLE.
-APPOINTMENTS ARE BOOKED IN THE ORDER THEY ARE RECEIVED. PLEASE TRY TO BOOK IN ADVANCE WHENEVER POSSIBLE BECAUSE YOU MAY EXPERIENCE UNEXPECTED WAIT TIMES WHEN WE ARE PHYSICALLY WORKING ON CLIENT SERVICES. WE RESPOND TO APPOINTMENT REQUESTS IN BETWEEN CLIENTS. TO CANCEL OR RESCHEDULE YOU MAY ALSO TEXT US. UNTIL YOU GET WRITTEN CONFIRMATION IT IS NOT YET GUARANTEED. PLEASE BE PATIENT WITH US. THIS IS THE NEW NORMAL AND THERE A LEARNING CURVE.
CORRECT WAY TO BOOK:
"This is Joe Smith. I would like to see if you have a appointment available for Tuesday July 7th at 9 AM for myself. I would like a Gel polish Manicure and a basic pedicure with regular polish. My phone number is 333-333-3333"
INCORRECT WAY TO BOOK:
"You got any appointments this week"
FOR THE COMFORT AND RELAXATION OF ALL GUESTS, PLEASE DO NOT TALK ON THE PHONE.
**IN ADDITION TO OUR COVID SALON PROTOCOLS, PLEASE REVIEW OUR GENERAL SHOP PROTOCOLS UNDER THE TAB FAQ**
PLEASE REVIEW THESE MANDATORY PROTOCOLS BEFORE EACH VISIT.
THANK YOU FOR YOUR COOPERATION. THIS IS THE NEW NORMAL AND IN ORDER TO OPERATE, WE MUST DO SO SAFELY.
*Following infection control recommendations provided by the U.S. Centers for Disease Control and Prevention, the Occupational Safety and health Administration (OSHA), and the MA Board of Cosmetology, MA reopening advisory board, Department of Health (DPH)+ Covid command center*
***Closed on Mondays***
HOURS: BY APPOINTMENT ONLY
Please like our page (Zen Nail Spa LLC) on Facebook or text us at (508)-625-0381 for the most up to date information on our hours. We reserve the right to close early in cases of bad whether, during holidays, and for events and continuing education. In such cases we will do our very best to inform our clients ahead of time.
In the event that we do not have any appointments or walk ins scheduled in the last hour before closing (we take our last client one hour before close) we may close shop early. Thank you for your understanding
WHO WE ARE
A Full-Service Nail Salon, Here for You
Zen /zen/ n.
Zen means mind and body harmony. Zen philosophy focuses on achieving enlightenment. A state of perpetual calmness, serenity, and purity.
Here at Zen you are not just a number, you are a valued client. We are so lucky to have been given a chance to earn your business in a town so rich in community and history so we know we have to work extra hard.
Forget everything you thought you knew about nail salons. Leave your preconceptions at the door. In fact leave everything at the door. Take a little time for yourself. Treat yourself. You deserve it. Let us take care of you. We hope to see you soon.